Effective date: 1st October 2025
AlphaTrack Digital (“AlphaTrack“, “we“, “us“) respects your privacy. This short Privacy Policy explains—in plain language—what we collect, why we collect it, and the choices you have when you use https://alphatrack.digital (the “Website“) or interact with us.
1) Who we are & how to reach us
Data Controller: Alpha Track Digital Limited
Email: [privacy@alphatrack.digital]
If you have questions or requests about your data, please email us.
2) What we collect
We collect only what we need to operate and improve our services:
Information you provide: name, company, role, email/phone, messages, files (e.g., when you contact us, request a proposal, subscribe, or apply for a role).
Automatic data: IP address, device/browser, pages viewed, actions taken, timestamps.
Cookies & similar tech: used for essential site features, analytics, and (if enabled) ads measurement. See Cookies
We don’t intentionally collect sensitive data via the Website and we don’t target children under 13.
3) How we use your data
Provide and improve the Website/services and respond to your enquiries.
Communications (e.g., proposals, onboarding, support).
Analytics to understand usage and improve performance/UX.
Marketing (newsletters, updates) only with your consent or where permitted by law—you can unsubscribe anytime.
Security, fraud prevention, and legal compliance.
We do not sell your personal data.
4) Cookies & analytics
We use cookies/pixels to:
run the site (essential/functional cookies),
measure performance (e.g., Google Analytics 4 via Google Tag Manager), and
measure ads (e.g., Google/Meta/LinkedIn/X pixels) if enabled.
Where required, you’ll see a cookie banner to accept/reject non‑essential cookies. You can also control cookies via your browser. A detailed Cookie Policy (with cookie names and lifespans) will be provided or linked from the banner.
5) When we share data
We share personal data only with trusted service providers who help us run the Website and deliver services (e.g., hosting, analytics, CRM/email—such as Brevo, forms—such as Tally, collaboration—such as Notion, automation—such as Make.com, advertising platforms when campaigns run). They process data under our instructions and must keep it secure. We may also share data when required by law or during a business transfer.
6) International transfers
Our service providers may process data in other countries. When we transfer data internationally, we rely on legally approved safeguards (e.g., Standard Contractual Clauses) and take appropriate measures to protect it.
7) How long do we keep data
We keep data only as long as needed for the purposes above and to comply with law. Typical examples:
Enquiries & CRM records: ~24–36 months from last interaction.
Marketing subscriptions: until you unsubscribe.
Contracts/billing: up to 7 years (as required by law).
8) Your choices & rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, and port your data, and to withdraw consent where we rely on consent. To exercise these rights, email [privacy@alphatrack.digital] with the subject “Privacy Request”. You may also unsubscribe from marketing via the link in our emails.
If we cannot resolve your concern, you may have the right to contact your local data protection authority.
9) Security
We use reasonable technical and organisational measures (e.g., HTTPS, access controls) to protect personal data. No system is 100% secure.
10) Changes
We may update this Policy from time to time. The updated version will be posted here, with the new effective date.
11) Contact
Questions or requests? Email [privacy@alphatrack.digital]